Returns & Exchanges
At Handmade in London, we take pride in our artisanal craftsmanship and want you to be completely satisfied with your purchase. If your garment isn't a perfect fit, we offer returns and exchanges on all unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully place the items in their original packaging, ensuring all designer tags and authenticity labels remain attached.
Ship to Our Studio
Affix the prepaid shipping label provided in your portal and drop the package off at any authorized collection point across the UK.
Quality Inspection & Refund
Once our London artisans inspect the returned piece, we will process your refund or dispatch your new exchange item within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing